Senior Service Consultant
Inggris Prima Indonesia PT Surabaya
Bidang Pekerjaan:
Administrative & Customer RelationshipGaji:
IDR 6.000.000 – 7.000.000
Deskripsi
Pekerjaan
Role Objective:
Overall responsible for customer service delivery, and
ensuring constant customer satisfaction.
This means:
As a Service Consultant, you are the key figure with full
responsibility for the day-to-day communication with adult learners, providing
orientation for new students, individual study planning and student support
throughout their course with EF.
Reporting to: Center Director
The duties would include but not limited to:
- Student
progress management
- Communication
and customer service
- Consulting
on effective scheduling and study pace
- Quality
assurance, ensuring promotions being communicated clearly to students
- Planning,
organizing, and executing Student events
Persyaratan
Requirements:
- Passionate
about customer service and communication with proven people skills
experiences
- Experience
in hospitality industry min 3 years (Hotel, FnB, Financial industry,
others)
- Having
sales, event management and/or project management background or
experiences will be an advantage
- Proficiency
in English - minimum Intermediate Level
- Advanced
troubleshooting and multi-tasking skills
Diiklankan sejak 27 December 2017
Ditutup pada 26 January 2018
Tentang
Perusahaan
EF menyediakan pendidikan yang dapat mengubah hidup bagi
warga dunia. Selama lebih dari 50 tahun , misi kami adalah memberikan
kepercayaan dan kebebasan bagi semua kalangan umur, kewarganegaraan dan latar
belakang. Dengan keinginan yang kuat untuk menentukan jalan hidup Anda, EF
dapat membuka pintu ke berbagai peluang di dunia. Kami mengkombinasikan
pelatihan bahasa dengan pertukaran budaya, prestasi akademis dan pendidikan ke
luar negeri untuk memberikan kursus dan program yang mengubah mimpi menjadi
kesempatan internasional.
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